MediCare Patient Satisfaction

The Challenge

1. No centralized marketing workflow; email, ads, and website updates were managed in silos

2. Campaigns took days to execute due to disconnected tools (Klaviyo, Shopify, Meta Ads)

3. Inconsistent customer journeys led to low conversion rates and high cart abandonment

4. No visibility into what campaigns were working across channels

The Trilo Solution

RetailRev partnered with Trilo to unify its marketing operations and automate sales-driven workflows. In just a few weeks, Trilo helped:

1. Integrate Shopify, Klaviyo, Meta Ads, Google Analytics, and Hotjar into a single, automated system

2. Launch dynamic, personalized marketing campaigns triggered by user behavior

3. Sync product inventory and promotions across all ad and email channels

4. Provide real-time analytics dashboards for sales and campaign performance

Enhanced Customer Segmentation

Utilized AI-driven analytics to segment customers based on purchasing behavior, allowing for targeted marketing strategies that boosted engagement by 50%.

Dynamic Content Personalization: Leveraged machine learning to create personalized content for emails and ads, leading to a 40% increase in click-through rates.

Inventory-Synced Ads: Promotional ads were synced with real-time inventory via Shopify, reducing ad spend waste and avoiding customer disappointment.

Dashboard Insights: A centralized dashboard tracked conversion rates, AOV, and ROAS across email, paid ads, and organic channels.

Future Action Plan

Implement A/B testing strategies to further optimize marketing campaigns based on customer feedback and behavior analytics, aiming for a 20% increase in overall engagement.

Expand AI capabilities to include predictive analytics for forecasting future buying trends, enhancing proactive marketing efforts.

Integrate social media insights into the dashboard for a comprehensive view of brand engagement and performance.